Francais Last updated April 9, 2023
We aim to provide our customers with a satisfying shopping experience on our store on the Placemed platform. That's why we're pleased to offer a return policy to ensure your complete satisfaction. If for any reason you're not happy with your purchase, you can return the item within 7 days of receiving your order.
To be eligible for a return, the item must be unused and in the same condition that you received it. It must also be in its original packaging.
To make the return process easier, we invite you to click on the "return product" link available from your Placemed client interface. This link will guide you through all the necessary steps to complete your return.
Please note that return shipping costs are the responsibility of the buyer, unless the product is defective or damaged. Upon receipt of your return, we will verify that the item complies with our return policy. If everything is in order, we will refund the purchase price of the item, less the shipping costs.
We are committed to providing our customers with a satisfying shopping experience, so if you have any questions or concerns about your purchase, please don't hesitate to contact us at any time from your Placemed client space.